Set up once. Reply in Arabic across every channel.
Start by linking one channel and one store. Muhadith hosts the unified inbox, the AI chatbot, and the notification engine — most teams are live in a single afternoon. The reference below assumes a Salla / Zid / Shopify seller with WhatsApp Business already provisioned.
Quick start (30 minutes)
1. Create a workspace and pick the store platform (Salla, Zid, Shopify) — each one connects with an OAuth flow and we pull product + order data in under a minute.
2. Connect WhatsApp Business via the Embedded Signup flow powered by Meta — that provisions the phone number, templates, and webhook without leaving our UI.
3. Send a test order through your store and watch it appear in the unified inbox. Reply from the dashboard and confirm the customer sees your message on their phone.
Chatbot flow editor
The flow editor is a visual graph of nodes — greeting, question, lookup store data, branch on response, hand off to a human. Nodes have Arabic and English prompts side by side; the runtime picks the language that matches the customer's last message and falls back to MSA on ambiguous input.
For product-aware answers the chatbot can call Shopify's storefront API or Salla's product endpoint as a tool — that prevents hallucinated SKUs. Every node emits structured logs so you can replay a conversation in the dashboard and see exactly which tool fired.
Notifications and triggers
Templates ship pre-built: order_paid, order_shipped, abandoned_cart, review_request, payment_reminder. Each one renders Arabic and English via {{customer.first_name}} placeholders that resolve against Salla / Zid / Shopify. Triggers come from webhook subscriptions on the store — we listen on order.created, order.paid, cart.updated, and product.out_of_stock.
n8n automation recipes
Muhadith exposes webhook nodes in n8n — you can react to a new conversation, lookup the customer in your CRM, post a Slack alert, and reply with a structured message, all in one workflow. We publish curated recipes: 'Lead from WhatsApp → HubSpot', 'Order issue from Salla → Zendesk', 'Telegram contact → drip campaign on Brevo'.