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Automation
April 12, 20267 min read

Five n8n automation recipes every Salla and Zid merchant should ship

From COD verification to review requests, these ready-to-import workflows plug Muhadith into your existing stack.

O
Omar Haddad
Solutions Engineer

1. COD order verification

Trigger on order.created where payment_method = cod, send a WhatsApp confirmation with a 'Yes / Cancel' button, and update the Salla or Zid order status based on the reply. Cuts fake-order rates by 40%.

2. Post-delivery review request

48 hours after the shipment webhook fires as delivered, send a review request on the original channel with a direct link to the product review page. Track completion via a UTM in the link.

3. Sync new conversations to HubSpot

For each new conversation in Muhadith, upsert a HubSpot contact with the phone number and last message. Sales gets a live view without any manual data entry.

4. Slack alert on VIP messages

Tag customers who spent over 5,000 SAR as VIP. When they message, post to a #vip-support Slack channel with the conversation link so senior agents pick up within minutes.

5. Weekly digest to the founder

Every Sunday at 08:00, aggregate the week's conversation volume, response time, and top FAQs, then email the founder. Great for spotting product gaps early.

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